By engaging the services of Zilfer Document Clearing Services, you agree to the following terms and conditions. These terms ensure a transparent and professional relationship as we act as your liaison with UAE government authorities.
1. Scope of Services
- Zilfer Document Clearing Services provides professional assistance in government documentation, business setup, and PRO solutions.
- We act as a bridge between the client and UAE government authorities to facilitate smooth processing.
- Our services include, but are not limited to, trade license processing, visa services, and document attestation.
2. Client Responsibilities
- The client must provide accurate, complete, and valid documentation required for the specific service.
- Clients are responsible for the authenticity of all personal and business documents submitted to Zilfer.
- Any delays caused by the submission of incorrect or incomplete information are the sole responsibility of the client.
3. Processing Timelines
- While we strive for timely completion and delivery, processing timelines are subject to the approval and working hours of UAE government departments.
- Zilfer is not liable for delays caused by government system technicalities, policy changes, or additional security checks.
4. Liability Limitations
- Zilfer is a service provider and does not guarantee the final approval of any application, as the ultimate decision lies with the respective government authority.
- We are not liable for any business losses, fines, or penalties incurred due to government rejections or changes in local regulations.
5. Payment & Refund Policy
- Service Fees: All service fees must be paid as per the agreed quotation before the commencement of the process.
- Government Fees: These fees are collected on behalf of the authorities and are strictly non-refundable once the application is initiated.
- Refunds: Refunds for Zilfer’s service-based fees are subject to the stage of processing and specific service conditions.
Contact for Legal Inquiries
If you have any questions regarding these terms, please contact our office:
- Email: info@zilferdoc.com
- Location: Dubai, UAE